Video Based Customer Identification process - V-CIP

Can we fetch the location of the customer -- (to know his floor and building no, if he is sitting in a Tech/Business Park)?
Yes, we can fetch the current location of your customer. (i.e. floors, co-working areas cannot be fetched). 
Mon, 30 Mar, 2020 at 3:34 PM
Is it possible to automate the agent's work in V-cip?
No, as per RBI - KYC should be done by an agent 
Mon, 30 Mar, 2020 at 3:38 PM
Can we do the full Video KYC without Pan Card?
No, it wont be called a KYC if you do not submit Pan number.
Mon, 30 Mar, 2020 at 3:40 PM
Can I "accept or reject" as an agent who is doing Video based KYC?
Yes, the agent has the end authorities to approve or reject customer's V-CIP KYC.
Mon, 30 Mar, 2020 at 3:42 PM
Can the flows be skipped or customized?
Yes, we can customize it as long as it is within the guidelines of RBI.
Mon, 30 Mar, 2020 at 3:53 PM